SHIPPING & RETURNS

Shipping Policy

We offer FREE STANDARD SHIPPING with tracking on ALL ORDERS within Australia. There is no minimum spend.

We do not offer international shipping at this time. 

Return & Exchange Policy

All Rose jewellery is made to order, meaning it is made for you when we receive your order. We are happy to offer a full refund or exchange on necklaces, bracelets and rings.

 

Due to hygiene reasons we can not offer a refund or exchange on earrings.

If you would like to return a piece, please email us at hello@rosejewellery.com.au within 30 days of receiving your order.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.